FAQs

How does COIF work?

COIF helps you book a hair styling and/or make-up service at your home, hotel, office, or event. We match your beauty service request with a vetted, certified stylist and/or artist available in your area at the specified time. At your appointment time, a beauty professional will arrive at your door with all the necessary tools and hair styling products, makeup pallets to ensure your desired look. We ask you to please let us know if you have any allergies or specific concerns. Other than that, all you have to do is sit back, relax, and enjoy your service.

What services do COIF artists offer?

COIF offers a Classic Blowout, or a Classic Blowout with hot tool styling, stylish braids, updos (half up or all up), as well as natural hair styling for dreadlocks touch up. Apart from hair, COIF offers full makeup services as well. Please refer to our style menu for a variety of hair and makeup looks from which to choose.

Can my hair stylist add hair extensions?

Yes! For an additional $20, we will add clip in extensions. Please alert us ahead of your appointment so we can account for the extra time it takes to style the extensions.

How long is the appointment?

All of our services include a consultation at the beginning of the appointment. Appointment length will differ depending on the service you requested.

A blowout takes approximately 45 minutes, depending on hair length and texture. Braids may take up about 45 minutes to an hour.

Up-Do’s usually take one hour.

A makeup application appointment is one hour.

How do I prepare for my appointment?

For a blowout or braid service we suggest you wash your hair 10-15 minutes prior to the appointment so your hair is damp, but not soaking wet. For updos, dry hair is best, and we recommend you wash it the day before your appointment to see the best results. For makeup, please have a makeup-free, cleansed and moisturized face prior to our artist’s arrival.

How do I pick a stylist?

We will match you with the highest quality stylist available at the time specified. You have the option to choose a male or female artist/stylist if you have a preference.

How does COIF  selects their stylists/makeup artists?

We’re very careful about the stylists we select to join the COIF partnership. We interview every candidate in person and make sure they are fully licensed/certified in their practice area.

All of the stylists have the highest level of integrity and professionalism. In return, we expect all clients to reciprocate the same level of respect and conduct.

What about parking?

When booking, we ask that you provide detailed parking information in the “Notes” field of your profile. If your stylist is unable to find free parking, or none is available in your area, you will be expected to reimburse the Stylist for any parking costs incurred.

How do I pay?

You will be prompted to enter your credit card information when you book via the app  website. If you would like to give an additional cash tip to your hairstylist or makeup artist, it is always welcome.

What is COIF’s cancellation policy?

You may cancel or reschedule your booking up to 1 hour before the selected time with no penalty

  • If you cancel with less than 1 hour’s notice, you will be charged 50% of the service
  • If you cancel with less than 30 minutes, you will be charged the full amount of the service.
  • If a Stylist is not available for your booking you will not be charged.